SHIPPING
Shipping Policy – Sorentis
At Sorentis, we strive to provide you with a smooth and hassle-free shopping experience. Below are the details regarding our shipping process.
Do You Ship Worldwide?
Yes! We offer worldwide shipping so you can enjoy our premium products no matter where you are.
Where Do You Ship From?
We ship from Hong Kong.
Order Processing Time
- Orders are processed within 1-3 business days from the order date.
- We do not process or ship orders on weekends or holidays.
Estimated Shipping Times
- Standard Shipping: 2-4 weeks (depending on your location)
Please note that delivery times may vary due to customs processing, holidays, or unforeseen delays.
How Can I Track My Order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through our carrier’s website.
What If My Order Hasn’t Arrived Yet?
If your order hasn’t arrived within 30 days of shipping, please contact us at info@shopsorentis.com, and we will assist you in locating your package or issuing a refund if necessary.