CONTACT US
Contact Us – Sorentis
We’re here to help! Whether you have questions about your order, need assistance with a product, or just want to say hello, feel free to reach out to us.
Email Us
For all inquiries, please email us at info@shopsorentis.com and our support team will get back to you as soon as possible.
Customer Support Hours
Monday – Friday: 9 AM – 5 PM (AEDT)
Order & Shipping Inquiries
If you have any questions about your order status, shipping times, or tracking information, please include your order number in your email for faster assistance.
Returns & Exchanges
Need to return or exchange an item? Please email us with your order details and a brief explanation of the issue. Our team will guide you through the process.
General Inquiries
For product details, collaboration requests, or any other general questions, don’t hesitate to reach out.
We appreciate your support and look forward to assisting you!